Are Biometric Technologies The Wave of the Future in Tourism and Hospitality?
نویسندگان
چکیده
This research endeavor explores four biometric technologies and their potential usage in the tourism and hospitality industry. This paper begins with a review of viable biometric technologies and continues with a discussion of their potential applications to tourism and hospitality businesses. Various tourism and hospitality scenarios in which biometrics can be used are explored. The article concludes with a discussion on the need for additional research on consumer perceptions to assist in answering questions regarding the social and business impact of biometric technologies in tourism and hospitality.
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